Privacy Policy

Dufault Électrique Inc. "Dufault Électrique" takes privacy seriously and is committed to protecting all personal information it holds. This policy is intended to inform you how we collect, use, and disclose the personal information we hold for our business purposes. By using our services or interacting with our website, you accept the practices described in this policy.


Our privacy practices reflect the requirements imposed by provincial laws in force in Quebec.

The term “personal information” means any information that relates to a natural person that allows that natural person to be identified, as defined in applicable privacy laws.


1. Personal information we collect

“Personal information” means any information that relates to a natural person that makes them identifiable. A person is identifiable when several specific elements referring to their physical, physiological, economic, cultural or social identity are associated or linked to their name. A person’s name collected in isolation is not personal information.


In order to meet the professional purposes of our company, we may collect the following categories of personal information:

  • Identity: first name, last name, title;
  • Contact details: email address, telephone number, home address;


Career profile: position, resume.


2. Consent

Personal information concerning an employee or candidate for employment at Dufault Électrique


Dufault Électrique collects, uses and discloses personal information about an employee or candidate for employment at Dufault Électrique only with the employee's consent in accordance with this policy and subject to the conditions and terms permitted or required by law.


This information is collected in order to:

  • Comply with our legal and regulatory obligations;
  • Comply with professional standards;
  • Provide benefits to employees;
  • Administer, manage and enforce Dufault Électrique programs and policies;
  • Establish, manage or terminate employment relationships.


If an employee or candidate for a Dufault Électrique position decides to withdraw or refuse their consent to the collection, use and disclosure of their personal information, Dufault Électrique may be unable to hire them, retain them or provide them with certain benefits.


Personal information about a customer


Dufault Électrique collects, uses and discloses your personal information when you communicate with us:

  • Via your use of the form on our website to contact us;
  • By submitting your personal information via email or telephone.


You may withdraw your consent to the collection, use, or disclosure of your personal information by Dufault Électrique at any time, subject to legal or contractual restrictions and reasonable notice. Withdrawing your consent may prevent Dufault Électrique from providing or continuing to provide its services.


Technical information collected automatically


When you visit our website, certain information is automatically collected as a website user by cookies but does not allow you to be identified. This technical information may include but is not limited to:


  • Your computer's IP address;
  • Your operating system;
  • Your browser;
  • Your location;
  • Your browser's language settings;
  • Your website usage history.

This technical information is used to ensure the proper functioning and improve the experience of our website.


Our website allows you to manage these cookies during your first visit. You can subsequently modify your choices. Some cookies are mandatory since they are necessary for the proper functioning of the site and its features, particularly in terms of security and display preferences. Others are offered for marketing and/or statistical purposes.


A section dedicated to cookies provides details of the cookies used on our website. Please read it.


3. Communication of personal information

Dufault Électrique undertakes not to disclose personal information for purposes other than those for which it was collected, unless the law requires or permits the use or disclosure of personal information without obtaining the individual's consent.


Dufault Électrique may use and disclose personal information to third parties without the consent of the persons concerned in the following circumstances:

  • Comply with our obligations under a law, regulation, investigation, order of a court or other competent body;
  • To prevent or detect fraud in connection with an investigation into a violation of a law or regulation;


Respond to an emergency situation that endangers the life, health or safety of a person.


4. Protection of personal information

Dufault Électrique protects personal information using appropriate and recognized security measures that comply with industry standards. We use technical, administrative, and operational safeguards to prevent the loss, misuse, and alteration of personal information under our control.


We ensure that all personal information is subject to the same security measures and respects the confidentiality of personal information under the provincial laws in force in Quebec.


5. Retention of personal information

Dufault Électrique retains personal information for as long as necessary to achieve the purposes for which it was collected, as well as to comply with its legal and regulatory obligations.


When such personal information is no longer considered necessary for legal, regulatory or administrative purposes, we will implement the necessary procedures for the destruction of such personal information in order to prevent any further use of such information.


6. Your rights

Subject to certain exceptions, you have the following rights under data protection laws in relation to your personal information:


  • Request for access to your personal information;
  • Request for correction of your personal information;
  • Request for deletion of your personal information;
  • Request to withdraw your consent.


We may ask you for specific information to verify your identity and confirm your right to access personal information.


Dufault Électrique will do its best to respond to all requests within 30 days.


7. Modification of this Privacy Policy


We reserve the right to revise this Privacy Policy based on changes to our services, technological developments, and legal requirements. The date of the last update will appear on this page when we make changes to this Privacy Policy. We encourage you to review this Privacy Policy periodically for any updates.


8. Contact us

Dufault Électrique will respond to any questions, requests, or complaints regarding the confidentiality of personal information and this Privacy Policy.


Dufault Électrique has appointed a data protection officer. This officer ensures that Dufault Électrique complies with applicable privacy and personal information protection laws.

The Privacy Officer can be contacted:


By email: confidentialite@dufaultelectrique.ca

By phone: 450 655-1865

By mail: 250 Industriel Blvd., Suite 100, Boucherville (Quebec) J4B 2X4

Last updated: October 26, 2023


9. Jurisdiction

This agreement is governed by and interpreted in accordance with Quebec law. Any dispute arising from this agreement will be brought before the court of the judicial district of Dufault Électrique's head office, namely: Longueuil.